OSF PromptCare
Find a LocationOSF PromptCare provides quick, convenient care for minor illnesses and injuries when you need it most.
OSF PromptCare Services
At our quick care centers, you or your child may receive:
- Lab tests and walk-in X-ray exams you need for a diagnosis
- Removal of objects from the nose or eyes
- Stitches for minor wounds
- Other minor procedures to treat your condition
Get Fast Relief for Minor Illnesses and Injuries
For urgent care from trusted OSF HealthCare providers, choose OSF PromptCare. Our walk-in locations offer convenient care for many minor health conditions.
If you have a medical emergency, such as chest pain or a head injury, call 9-1-1 or find emergency care near you. Get a variety of health conditions treated at OSF PromptCare.
- Allergies and asthma
- Animal bites or insect stings
- Back pain
- Bladder infection symptoms
- Cough
- Cuts, scrapes and bruises
- Ear pain and infections
- Eye infections
- Fevers and flu
- Headaches and migraines
- Minor burns
- Pink eye
- Rashes
- Sinus infections
- Skin rashes
- Sore throats
- Sprains, strains, possible broken bones
- Stitches or staple removal
- Vomiting/diarrhea possibly needing intravenous fluids in adults
- Urinary tract infections (UTIs)
About Your Visit
Cost and Insurance Coverage
Ask your insurance provider about your copay for walk-in care visits. OSF PromptCare accepts many insurance plans, including Blue Cross Blue Shield, Humana and Health Alliance.
OSF PromptCare Hours
Most OSF PromptCare walk-in clinics are open seven days a week for up to 12 hours a day. That means you can get medical help on your schedule – days, nights or weekends
Your Immediate Care Team
During your OSF PromptCare visit, you’ll see advanced practice providers, such as physician assistants or nurse practitioners. These professionals serve as extensions of your primary care doctor. They have quick, easy access to records of all your visits at OSF HealthCare locations, which means you receive informed, seamless care.
What to Expect
Welcome to OSF PromptCare! Here is what you can expect during your visit.
Sign in at the kiosk
Necessary information about your visit will be collected (name, symptoms, etc.).
Registration
A member of the registration team will verify and collect any additional information (name, date of birth, insurance card, etc.) needed for your visit.
Welcome area
Prior to being roomed, you will be asked to wait in the welcome area. The estimated wait time (subject to change based on patient severity) prior to rooming can be found on the electronic wait board.
Rooming
A member of the care team will room you. During the rooming process information such as vitals (blood pressure, temperature, etc.), current medications and symptoms will be collected. Once this information is collected and reviewed by the provider, the provider will be in to speak with you.
Testing
The provider may order tests based on your symptoms. Common tests and an estimated time it takes to get results are listed below.
- Flu test: 15 minutes
- COVID-19 test: 15 minutes
- Strep test: 10 minutes
- Urine testing: 10 minutes
- X-ray: Available (times vary)
Care plan
Based on your diagnosis, your provider will work with you to develop the best treatment plan for you
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OSF PromptCare Near You
You’ll find OSF PromptCare clinics on the campus of other OSF HealthCare facilities, so you can take care of all your family’s health needs in as few trips as possible. The closest OSF PromptCare to you may be in one of these cities:
- Bloomington
- Galesburg
- Godfrey
- Loves Park
- Morton
- Normal
- Ottawa
- Peoria
- Peru
- Pontiac
- Princeton
- Streator