Benefits of Nurse Triage
Learn how nurse triage services improve patient access, guide appropriate care and support better clinical outcomes across your organization.
OSF OnCall Nurse Triage is a 24/7 nurse triage service organizations can offer their populations. Your patients are connected to experienced registered nurses through a dedicated nurse triage line – day or night.
OSF OnCall Nurse Triage services help your patients understand their symptoms, determine next steps and feel confident about their care while supporting your organization with safe, evidence based phone triage that improves outcomes and access. Every interaction is centered on appropriate care guidance, excellent patient outcomes and a five star experience.
500K+
24/7
8 min
OSF OnCall Nurse Triage is backed by the strength and experience of OSF HealthCare – an integrated health system known for compassionate, high quality care and clinical excellence. Our nurse triage services are designed to seamlessly support providers, health systems and organizations by extending access to care while maintaining clinical integrity.
Nurse triage services are supported by standardized documentation and workflows that align with Epic, helping ensure accurate records and continuity of care.
Evidence based protocols and ongoing quality evaluation help deliver reliable, repeatable experiences for patients and care teams.
Whether you need after hours coverage or supplemental triage support, our services flex to meet your operational needs.
*Includes, but not limited to, specialty practices/referrals, non-OSF hospital facilities, DCFS and insurance companies.
To ensure safe and appropriate use of nurse triage services, the following calls are excluded:
Calls from patients who are not actively established
Support patients with reliable nurse triage services built on clinical expertise and compassion. Our team will work with you to understand your needs and design a solution that fits your organization.